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Terms of Service and Warranty (Short Version)

We provide services for the development, installation, and configuration of online casinos, poker modules, and sports betting modules.
Payments are staged as follows:

  • Prepayment — 1/3 of the project cost: project initiation, hosting purchase and deployment, platform installation.

  • Second payment — 2/3: platform deployment, payment gateway integration, slot connection, and basic integrations.

  • Final payment: completion of payment provider integration, transfer of access (hosting, payment system, email), and documentation.

Software warranty — 12 months, provided there are no third-party code modifications and developer attribution is preserved.
Payment is accepted in USDT/USDC, wire transfer (SEPA/SWIFT), or by bank card; for card/cash payments, VAT is charged according to the client’s jurisdiction.

The basic package includes: bonuses, free spins, affiliate and referral programs, tournaments, jackpots, cashback, VIP levels, collectible cards, wheel of fortune, enhanced security, 8+ languages, and multi-currency support.
The specific scope of supply is fixed in the project specification.

Public Offer

1. General Provisions
1.1. This public offer (the “Offer”) constitutes an official proposal and defines the terms of services for the development, installation, and configuration of software (the “Project”).
1.2. Unless otherwise agreed in writing, the provisions of this Offer prevail in case of discrepancies with any individual contract.
1.3. Acceptance of the Offer is the prepayment specified in Section 7; acceptance means full agreement with the Offer.
1.4. Upon acceptance, a legally binding service agreement (the “Agreement”) is formed between the Contractor and the Client.

2. Subject of the Offer
2.1. The Contractor provides services for the development and launch of online casinos, and, if required, poker and sports betting (the “Services”), including:

  • installation, setup, and integration of software;

  • connection of payment providers (if specified in the specification);

  • technical support within the chosen package;

  • other services as mutually agreed.
    2.2. The Client undertakes to accept and pay for the Services under this Offer.

3. Legal Basis of Cooperation
The parties cooperate under this Offer or a written contract.
Electronic documents/communications exchanged via agreed channels have full legal effect.

4. Scope of Works

4.1. Included in the basic package:

  • Online casino functionality: bonuses, free spins, affiliate and referral programs; tournaments, jackpots, cashback, VIP levels; collectible cards, wheel of fortune; enhanced security; multilingual interface (8+ languages) and unlimited currencies (unless restricted by the product itself).

  • Admin panel setup for casino, poker, and sports betting (if included in the specification).

  • API connection to:

    • game content and payment system providers,

    • sports betting feed/line provider (if included).

  • Deployment: 3–10 days — installation, basic configuration, logo integration, basic design; outcome — a working casino and/or sports platform with 12-month warranty.

4.2. Payment Gateway Integration

  • Integration with Visa/Mastercard, SEPA/SWIFT, and crypto providers (depending on jurisdiction and PSP conditions).

  • KYC/AML, antifraud, 3-D Secure, card tokenization, risk management, payment cascading.

  • Settlement of funds to the Client’s account with the chosen provider; possible multi-currency support and conversion.

5. Additional Features

  • Sports betting module (pre-match/live, settlement, risk management).

  • Integration of additional payment providers via API.

  • Adding new interface languages and content localization.

  • Branding: logo design and unified visual style.

  • Migration from legacy systems: data import, storefront, bonuses without downtime.

  • Open APIs/SDKs for external integrations and custom modules.

  • Reporting and analytics: dashboards, export, webhooks.

  • Responsible gaming tools (limits, self-exclusion, segmentation).

6. Technical Support and Warranty

  • Support: 24/7 monitoring, SLA, security patches, backups, release management.

  • Customization: API integrations, custom modules, localization, performance optimization.

  • Warranty: 12 months on software, valid only if no third-party code modifications and developer attribution are preserved.

  • Under warranty, the Contractor must fix failures or malfunctions as quickly as reasonably possible.

  • After 12 months, the Client may extend warranty and continue receiving software updates even after a long period.

7. Payment Terms and Stages

  • Stage 1 — 1/3: project initiation, infrastructure, base setup.

  • Stage 2 — 2/3: platform deployment, design/template, integration of content.

  • Stage 3 — final payment: payment provider integration, transfer of accesses and documentation.

  • Accepted payment methods: USDT, USDC (TRC20/ERC20), bank transfers (SEPA/SWIFT), bank cards.

  • For card/cash payments, VAT applies according to the Client’s jurisdiction.

8. Responsibilities of the Parties

  • The Contractor is responsible for software quality and integrations during the warranty period, provided the Offer conditions are met.

  • The Client is responsible for timely payment, lawful use of content/domains/IP, and compliance with applicable laws.

  • Software license: non-exclusive, non-transferable, limited to one project/domain; reverse engineering, decompilation, redistribution prohibited without Contractor’s written consent. Some licensed files may be delivered in protected form (ionCube).

  • Liability cap: total Contractor liability is limited to fees paid by the Client in the past 12 months; lost profits and indirect damages are excluded.

  • DPA/GDPR: parties agree roles (Controller/Processor), scope of data, subprocessors, and security measures.

9. Final Provisions

  • Changes to the Offer are published on the website and become effective immediately; material changes are notified at least 7 days in advance.

  • Invalidity of one clause does not affect the validity of others.

  • Disputes are resolved by negotiation; if unresolved — in a competent court at the Contractor’s place of registration, unless otherwise required by law.

10. Compliance and Legal Restrictions

  • The Contractor is not a gambling operator and does not provide gambling services. Software is provided strictly for use in jurisdictions where such activity is legal.

  • The Client is solely responsible for obtaining necessary licenses, regulatory compliance, and responsible gaming policies.

  • The Contractor provides services exclusively under instructions of the Client (the contracting party). Involving third parties (friends, colleagues, managers, or other representatives) for task assignment or directions is prohibited without prior written approval. All communication and decision-making are conducted directly between the Client and the Contractor.

11. Trust Center: Security and Confidentiality

  • HTTPS/TLS encryption, role-based access control, activity logging, audit trails.

  • Backups and recovery: daily backups; RPO/RTO defined in SLA.

  • KYC/AML, 3-D Secure, card tokenization; PCI DSS compatibility on payment providers’ side.

  • Penetration testing/security audits by third-party upon Client’s request (report under NDA).

  • Responsible gaming: limits, self-exclusion, anti-addiction tools.

Security contact: security@gambling-soft.com · security.txt: /.well-known/security.txt

12. SLA and Support

  • Incident reporting: 24/7 via email and ticket system.

  • Example metrics: response time 1–4 hours depending on severity; uptime — per SLA.

  • Releases: scheduled updates, security patches, release/rollback policy.

  • The Contractor provides services exclusively under instructions of the Client (the contracting party). Involving third parties (friends, colleagues, managers, or other representatives) for task assignment or directions is prohibited without prior written approval.

13. Acceptance of Work (UAT)

  • Deliverables are transferred to a test environment. The Client has 5 business days to provide justified remarks or confirm acceptance.

  • If no remarks are received, the deliverables are deemed accepted.

  • Acceptance criteria are fixed in the project specification.

14. Software License and Source Code

  • Non-exclusive, non-transferable license for one project (unlimited domains, no server lock — can be moved). Reverse engineering, decompilation, redistribution prohibited.

  • Code may be delivered open (with 3 license files protected by obfuscation/ionCube); full source code and escrow are subject to a separate agreement.

  • ionCube protects only the licensing module (key/date validation, not tied to domain/server). All CMS logic, payments, front-end, admin are open; protected part does not affect customization.

  • No limits on number of domains or products launched.

  • License automatically terminates if payment is overdue by more than 60 calendar days. In such case the Contractor may block access to licensed modules and suspend support until full payment is made. Reactivation only after full settlement and additional conditions agreed.

  • Any unauthorized code modification results in loss of warranty.

15. Jurisdiction and Legal Restrictions

  • Software may only be used in jurisdictions where it is legal. Licensing and compliance with regulatory requirements are the Client’s responsibility.

  • Governing law and venue — at the Contractor’s place of registration, unless otherwise agreed.

16. Contacts