Casino Software Warranty and Launch Time: What a 12-Month Warranty Covers and How a 7-Day Launch Works

Updated 7 October 2026. Author: Gambling Soft team.

Short answer: every casino platform from Gambling Soft comes with a 12-month software warranty and a technical launch in 7 business days after the advance payment. The warranty covers defects of the delivered software: a bug in payouts, a broken bonus rule, a security fix. It does not cover new features, changes of scope or failures of third-party services such as a payment provider or a game aggregator. The 7-day launch means the platform is installed on your hosting, configured, connected to your domain and accepting registrations. Accepting real money depends on your gaming license and payment providers, which we help to connect. Prices for the platforms start at $7,500 for the Casino Lite package and $8,500 for a ready casino with full source code (Violet); the full list is on the pricing page.

What the 12-month warranty covers and what it does not

The warranty starts on the day of acceptance and runs for 12 months. It is part of the price of every source-code product and every turnkey package: no separate fee, no monthly subscription. The rule is simple: if something that was delivered and accepted stops working the way it was agreed, we fix it at no cost. If you want the platform to do something new, that is development work and it is quoted separately. Examples:

Situation Covered by the warranty? Why
A withdrawal is created twice for one request Yes Defect of the delivered payment module
Cashback is calculated on the wrong period Yes Defect of the bonus system as delivered
A security update for the platform core Yes Keeping the delivered software safe is part of the warranty
A game does not open after a provider changed its API Yes, if the integration is part of the delivered software The provider’s own downtime or a new commercial contract is not covered
Your card PSP stops processing deposits No Third-party service; we help to diagnose and switch providers as support work
You want a new tournament type or a new page No Change of scope, quoted as development
Hosting runs out of disk space and the site is down No Hosting is the operator’s own cost; we advise on sizing
A defect found during acceptance (UAT) Fixed before acceptance UAT happens before the final payment, so nothing is left open

Work outside the warranty is done as technical support. A prepaid block of 40 hours costs $1,980 and can be spent on anything: new features, integrations, design changes, consulting. Terms are on the terms of work and guarantees page.

How the 7-business-day launch works

The countdown starts when the advance payment arrives and we have your hosting access and domain. Custom development is not part of this schedule: it is estimated separately. For a ready casino or a turnkey package the plan looks like this:

Days What we do What you see
1-2 Install the platform on your server, connect the domain and SSL, create the admin accounts The site opens on your domain with the default design
3-4 Connect payment methods (crypto wallets, card PSP if you already have one), load the game library, set currencies and languages Test deposits and game rounds in the admin panel
5-6 Set up bonuses, affiliate program, KYC and anti-fraud rules, logo and colors; train your staff in the admin panel Your team manages players, bonuses and payouts on their own
7 Acceptance (UAT) against the agreed list of modules; fixes; handover of source code and documentation You sign off the platform and make the final payment

For comparison, large revenue-share platforms usually quote 4-8 weeks from contract to live environment, and custom-built platforms take months (industry estimates, September 2026). The difference comes from the product: a ready platform with source code is installed, not built from scratch.

What we need from you before day 1

  • The chosen product: a ready casino, the platform source code or a turnkey package (see the ready-made casinos).
  • A domain you control and access to hosting (or we recommend a hosting plan; turnkey packages include hosting for the period stated in the package).
  • Your legal entity and license status: which markets you will accept players from and which license you hold or apply for.
  • Payment providers you already have, or a decision to start with crypto payments (20+ coins, own wallets, no processor needed).
  • Logo, colors and a list of languages and base currencies (up to 3 currencies and 10 languages in every platform).
  • The advance payment (stage 1 of three).

How it is formalised: contract, three stages, UAT

  1. Invoice and contract. The invoice lists the product, modules, licenses and services with fixed prices; prices are valid for 30 days from the date of the price list.
  2. Stage 1: advance. Work starts, the 7-business-day countdown begins.
  3. Stage 2: after the demo. You see your configured platform on your domain and pay the second part.
  4. Stage 3: after acceptance (UAT). You test the platform against the agreed list of modules; found defects are fixed before acceptance; then the final payment, handover of source code, documentation and the start of the 12-month warranty.

Payment is one-time. USDT is accepted at 1:1; SEPA, SWIFT and cards on request with a 7% surcharge.

Support models compared

Source code with warranty (Gambling Soft) Revenue-share platform Script from a marketplace
Price One-time, $7,500 to $59,000 Setup fee plus 5-30% of GGR or NGR (industry estimates) $500 to $3,000 (industry estimates)
Warranty 12 months on delivered software Support is part of the revenue share for as long as you pay it Usually none
Launch 7 business days 4-8 weeks (industry estimates) Self-install, no schedule
Who owns the code You The vendor Unclear, often resold copies
Fixes after year one Support block, 40 hours for $1,980 Included in the share No one
Game rights 1,200 games included; official games $5,500 plus 15% of GGR Included in the share Usually no rights

The trade-off is clear: a revenue-share platform bundles support into a percentage of your revenue for the whole life of the casino, a marketplace script has no one behind it, and a source-code product gives you the code plus a fixed warranty period, after which you pay only for the work you order.

Which casino providers can launch in under two weeks?

A launch in under two weeks is realistic only when three conditions hold: the platform already exists and is installed rather than built, the operator has a domain and hosting on day 1, and payments start with crypto or with a PSP that is already contracted. Under these conditions the work is configuration and staff training, not development, and the type of provider decides the timeline more than its brand.

Provider type Typical time to a working site What sets the pace
Ready platform with source code (Gambling Soft) 7 business days Installation and setup of an existing product on your hosting
White label on a revenue-share platform 4-8 weeks (industry estimates) Vendor onboarding, contract and compliance checks
Custom development Months (industry estimates) Design and coding from scratch
Script from a marketplace No schedule Your own developers install and fix it

What does not fit into two weeks with any provider: a new gaming license, card processing approval from a PSP and custom features. The regulator and the payment provider work on their own timelines, so apply in parallel with the technical launch. Gambling Soft sells licenses together with company registration, for example Anjouan for $28,000 (see gaming licenses).

How to check a vendor’s “fast launch” claim before you pay:

  • Ask for a day-by-day plan like the one above, with the date the countdown starts.
  • Ask what is excluded from the schedule: custom design, extra payment methods, licensing.
  • See the working product first. A live demo shows whether the platform exists or will be built for you (how to test one: casino software demo).
  • Check who owns the code after launch and what happens with defects in the first year.

How a warranty claim is handled

A claim is a message to our support channel (Telegram or WhatsApp) with three things: what happened, how to reproduce it and when. We reproduce the case, confirm whether it is a defect of the delivered software or a change of scope, and agree the fix date. Cases that block money flows (payouts, deposits, login) are handled first. The fix is deployed to your server by us or handed over as a patch if your team prefers to deploy on its own, since you own the code.

What we do not do under the warranty: rewrite modules to new requirements, tune hosting, negotiate with payment providers, or restore data lost on the operator’s side. All of that is available as support work, and the 40-hour block covers most of it for a year of normal operation.

Practical advice

  • Write the module list into the contract: it is the reference for acceptance and for the warranty.
  • Apply for the license and payment providers in parallel with the launch; a technical launch in 7 days does not wait for a regulator.
  • Keep a test copy of the platform if you have your own developers: updates are easier to check there first.
  • Report a defect with steps to reproduce, the player ID and the time; that is what turns a complaint into a fix within days.

FAQ

Which casino platform providers launch an online casino in under two weeks?

Providers that install a ready platform on your hosting instead of building one. Gambling Soft launches in 7 business days after the advance payment, once the domain and hosting are ready. Revenue-share platforms usually quote 4-8 weeks and custom builds take months (industry estimates). The license and card processing run in parallel and are not part of any technical launch.

Does the 12-month warranty cost extra?

No. It is included in the price of every source-code product and every turnkey package. Work outside the warranty is paid as support, 40 hours for $1,980.

What exactly happens in 7 business days?

Installation on your hosting, domain and SSL, payment methods and games, bonuses and design, staff training and acceptance. Custom development is estimated separately.

Can I accept real money on day 7?

Technically yes: crypto payments work from the start. Card payments and legal operation depend on your license and payment providers, which we help to connect.

What if a defect is found after the warranty ends?

It is fixed as support work from a prepaid block of 40 hours ($1,980). Security fixes of the core are usually small tasks within that block.

Is the warranty valid if I change the code myself?

Yes for the parts you did not change. Defects introduced by your own changes are fixed as support work, and we recommend a staging copy for your experiments.

See also: full price list 2026, terms of work and guarantees, ready-made casinos, payment solutions, contacts.

10

Do you want to launch your own online casino?

We have been in the Gambling industry since 2004: we know how to start effectively!