Platform updates: release 2025.05 (May 2025)

Short answer. Gambling Soft platform release 2025.05 (May 2025): 192 changes. Automatic payouts through gateways with error states and manual fallback, an AI assistant in the support chat with anti-spam rules, a dedicated partner portal (new application), administrator entity change log, “log in as a player” for investigations, ban reasons shown to players, multi-account detection by payout requisites, a daily payment cap per player, deposit request limits, cancellation of withdrawals by the player, required monthly turnover information for brands, and row-level locking on balance updates.

Release 2025.05 at a glance

Area Highlights
Payouts Automatic payout through gateways, error status with manual processing, cancel by player, duplicate subtraction fix, domain balance refunds, requisites shown on withdrawals
Support AI assistant (GPT) in the support chat with terms in the prompt, ignored phrases and anti-spam, default credentials per domain group, chat links and timestamps, message icons
Partner portal New application for partners: admin, account routes, home page, promo materials, discount and income mechanism, security
Admin panel Entity create, update and delete log; log in as a player; ban reasons; support role per domain group; authorization log per user; game settings with experience and points; user details highlights and current wager
Anti-fraud and limits Multi-accounts by requisites, balance restriction on multi-account actions, max payments sum in USD per day per player, deposit request limit, hierarchy protection for staff edits
Brand accounting Required monthly turnover and remainder shown to brands, turnover job fixes, payments filter by domain group for administrators
Core Row-level locking for balance updates, entity API refactor, time zones in slot log (UTC), side categories support, mail white list, jackpot history by game id

Payouts

  • New: automatic payouts. Withdrawals are sent to the gateway automatically per brand; an error status is introduced for failed attempts with manual processing from the panel; duplicate subtraction when submitting to the gateway fixed; refunds return money to both player and domain balances; requisites are shown on withdrawal rows.
  • New: cancel withdrawal by player from the account, by invoice code.
  • Improved: FreeKassa withdrawal fixes, Antrpay FPS fix, NOWPayments USDT TRC20 form, repeated payment callback handling, temporary deposit commissions for FreeKassa and NOWPayments, pay-way form limits and default amounts.

Support chat with an AI assistant

  • New: GPT integration in the support chat: the assistant answers first-line questions by the brand’s own rules, the terms and conditions are part of the prompt, ignored phrases and anti-spam logic keep it quiet when not needed; default credentials for all domain groups; settings screen.
  • Improved: chat links to the player, message timestamps, icons, scroll to selected element, pagination, avatars.

Partner portal

  • New: partner portal application started this month: admin panel, account routes, home page, promo materials, discount and income mechanism, image routes, security basics, production configuration.

Admin panel

  • New: entity change log. Create, update and delete of panel entities are logged with the acting administrator.
  • New: log in as a player for investigating requests (administrator only).
  • New: ban reasons stored in a table, selectable on the user form and shown to the banned player at login; new reasons added through migrations.
  • New: roles and safety. Support role per domain group; staff cannot edit users above them in the hierarchy; authorization log section per user; safety-system links from user details; highlighting of entries in user details; current wager shown.
  • New: game settings with experience and points availability per game, 500 games per page, admin permissions, filters by slot type; side categories support in the API.
  • Improved: dates in the user’s time zone with UTC default, domain validation, payments filter by domain group for administrators, withdrawal information column, gaming accounts with session id, balance number types, translations.

Anti-fraud and limits

  • New: multi-account detection by payout requisites in the safety system; previous-withdrawal check adjusted; balance restriction on actions for detected multi-accounts.
  • New: maximum payments sum in USD per day per player and a deposit request limit.
  • Improved: safety system and activation bonus logic reworked; aggregator win after bonus deactivation handled by the safety system.

Brand accounting

  • New: required monthly turnover. Brands see the remaining required turnover and the charge sum; the monthly turnover job corrected; domain balance section filters and date ranges improved.

Core

  • Improved: consistency. Row-level locking for balance updates; entity API refactored; slot log in UTC; jackpot win history by game id instead of game name; mail white list with validation; IP field length extended; referral id normalised; balance promo codes retired with a migration.
  • Improved: slots shown depending on other hosters; instant-games token set when needed; module hidden when disabled; geo-finder IP determination.

Compatibility and upgrade notes

  • Migrations: ban reasons, entity change log, mail white list, jackpot history game id, IP length, referral id, balance promo codes removal, cashback domain group.
  • AI assistant requires the provider credentials per domain group (defaults provided).
  • Automatic payouts are enabled per brand in the admin panel.

Delivery to clients

Projects hosted by Gambling Soft are updated by our team. Source-code licensees receive the release from the repository under their support terms. Questions about a specific item: the contact page. All issues are listed under Platform updates; the platform itself is described on the architecture page.

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