# Platform updates: release 2025.05 (May 2025) URL: https://gambling-soft.com/platform-updates/platform-updates-2025-05/ Updated: 22 October 2026 Publisher: Gambling Soft (https://gambling-soft.com/) **Short answer.** Gambling Soft platform release 2025.05 (May 2025): 192 changes. Automatic payouts through gateways with error states and manual fallback, an AI assistant in the support chat with anti-spam rules, a dedicated partner portal (new application), administrator entity change log, "log in as a player" for investigations, ban reasons shown to players, multi-account detection by payout requisites, a daily payment cap per player, deposit request limits, cancellation of withdrawals by the player, required monthly turnover information for brands, and row-level locking on balance updates. ## Release 2025.05 at a glance | Area | Highlights | | --- | --- | | Payouts | Automatic payout through gateways, error status with manual processing, cancel by player, duplicate subtraction fix, domain balance refunds, requisites shown on withdrawals | | Support | AI assistant (GPT) in the support chat with terms in the prompt, ignored phrases and anti-spam, default credentials per domain group, chat links and timestamps, message icons | | Partner portal | New application for partners: admin, account routes, home page, promo materials, discount and income mechanism, security | | Admin panel | Entity create, update and delete log; log in as a player; ban reasons; support role per domain group; authorization log per user; game settings with experience and points; user details highlights and current wager | | Anti-fraud and limits | Multi-accounts by requisites, balance restriction on multi-account actions, max payments sum in USD per day per player, deposit request limit, hierarchy protection for staff edits | | Brand accounting | Required monthly turnover and remainder shown to brands, turnover job fixes, payments filter by domain group for administrators | | Core | Row-level locking for balance updates, entity API refactor, time zones in slot log (UTC), side categories support, mail white list, jackpot history by game id | ## Payouts - **New: automatic payouts.** Withdrawals are sent to the gateway automatically per brand; an error status is introduced for failed attempts with manual processing from the panel; duplicate subtraction when submitting to the gateway fixed; refunds return money to both player and domain balances; requisites are shown on withdrawal rows. - **New: cancel withdrawal by player** from the account, by invoice code. - **Improved:** FreeKassa withdrawal fixes, Antrpay FPS fix, NOWPayments USDT TRC20 form, repeated payment callback handling, temporary deposit commissions for FreeKassa and NOWPayments, pay-way form limits and default amounts. ## Support chat with an AI assistant - **New: GPT integration** in the support chat: the assistant answers first-line questions by the brand's own rules, the terms and conditions are part of the prompt, ignored phrases and anti-spam logic keep it quiet when not needed; default credentials for all domain groups; settings screen. - **Improved:** chat links to the player, message timestamps, icons, scroll to selected element, pagination, avatars. ## Partner portal - **New: partner portal application** started this month: admin panel, account routes, home page, promo materials, discount and income mechanism, image routes, security basics, production configuration. ## Admin panel - **New: entity change log.** Create, update and delete of panel entities are logged with the acting administrator. - **New: log in as a player** for investigating requests (administrator only). - **New: ban reasons** stored in a table, selectable on the user form and shown to the banned player at login; new reasons added through migrations. - **New: roles and safety.** Support role per domain group; staff cannot edit users above them in the hierarchy; authorization log section per user; safety-system links from user details; highlighting of entries in user details; current wager shown. - **New: game settings** with experience and points availability per game, 500 games per page, admin permissions, filters by slot type; side categories support in the API. - **Improved:** dates in the user's time zone with UTC default, domain validation, payments filter by domain group for administrators, withdrawal information column, gaming accounts with session id, balance number types, translations. ## Anti-fraud and limits - **New: multi-account detection by payout requisites** in the safety system; previous-withdrawal check adjusted; balance restriction on actions for detected multi-accounts. - **New: maximum payments sum in USD per day per player** and a deposit request limit. - **Improved:** safety system and activation bonus logic reworked; aggregator win after bonus deactivation handled by the safety system. ## Brand accounting - **New: required monthly turnover.** Brands see the remaining required turnover and the charge sum; the monthly turnover job corrected; domain balance section filters and date ranges improved. ## Core - **Improved: consistency.** Row-level locking for balance updates; entity API refactored; slot log in UTC; jackpot win history by game id instead of game name; mail white list with validation; IP field length extended; referral id normalised; balance promo codes retired with a migration. - **Improved:** slots shown depending on other hosters; instant-games token set when needed; module hidden when disabled; geo-finder IP determination. ## Compatibility and upgrade notes - Migrations: ban reasons, entity change log, mail white list, jackpot history game id, IP length, referral id, balance promo codes removal, cashback domain group. - AI assistant requires the provider credentials per domain group (defaults provided). - Automatic payouts are enabled per brand in the admin panel. ## Delivery to clients Projects hosted by Gambling Soft are updated by our team. Source-code licensees receive the release from the repository under their support terms. Questions about a specific item: the [contact page](https://gambling-soft.com/contacts/). All issues are listed under [Platform updates](https://gambling-soft.com/platform-updates/); the platform itself is described on the [architecture page](https://gambling-soft.com/platform-architecture/).